Who Do You Call First After A Disaster: Your Insurance Company Or A Disaster Restoration Company?

The aftermath of a disaster, whether it’s a floodfirecrime scene, etc., can be a stressful and overwhelming time. You’re worried about what steps you need to take in order to return your property to is pre-disaster condition, how long you might be displaced, and how much it will cost to fix any damage. Because your insurance company is responsible for paying for much of the work that needs to be done, it makes sense that calling them would be the logical first step. However, at All Dry Services, we’re here to tell you otherwise. Calling our Jupiter restoration experts first comes with a host of benefits.


At All Dry Services, we care about your safety. In the event of a disaster, the first thing you should do is attend to any present dangers. This means ensuring that each of your family members is safe and sound and there’s nothing within your home that could cause any further destruction or danger. If you detect anything that puts your safety at risk, it’s important that you call the local authorities first.


Once you’ve deemed your property safe to enter, you should go in to assess the damage that’s been done. Take note of what’s broken or destroyed, but it’s of paramount importance that you don’t start to clean or try to repair anything yet. This can make matters complicated as you work with your insurer to file a claim. Essentially, by cleaning and trying to salvage your items, it destroys evidence you must send to your insurance claims adjuster regarding what was damaged and what you’re expecting them to help pay for.

To help make the claims process easier, we recommend:

  • Noting what type of disaster occurred
  • Taking photographs of where the majority of the damage is
  • Determining whether your property is secure or not (Are there holes in the windows? Is the door damaged?)


One of the downsides of any insurance policy is the potential for them to have incredibly high deductibles. Due to this, it may be cheaper to pay for any cleaning or restoration work out of pocket. This obviously depends on the type and extent of the damage.

At All Dry Services, we can provide you with a free in-person estimate so you can decide whether you want to file an insurance claim or not. Our Jupiter restoration technicians have experience working with a majority of insurance companies and we are here to help you navigate the claims process with ease.

Just give us a call at (561) 662-4525 or contact us online. We’re available to assist you 24/7.