Privacy Policy

This Privacy Policy applies to the All Dry franchise-development website on which it appears, franchise inquiry forms, and communications with prospective franchise candidates. It does not apply to consumer restoration services or to independently owned and operated All Dry franchise locations.

The website and franchise opportunity described on this website are intended for individuals located in the United States. By using the website or submitting information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of the website, from a franchise broker or consultant who refers you to us, and from service providers involved in our franchise-development process.

Information You Provide

• Name, email address, mobile or other telephone number, and mailing address
• City, state, ZIP code, preferred market, geographic area of interest, and state of residence
• Information about your interest in franchise ownership, ownership goals, timing, and preferred territory
• Business ownership, management, professional, industry, veteran, multi-unit, conversion, resale, or other background information you choose to provide
• Financial qualification information, such as a liquid-capital range or investment range, if included on a franchise inquiry or application form
• Appointment information, scheduling preferences, meeting status, application status, and progress through the franchise-development process
• Information submitted through inquiry forms, questionnaires, applications, surveys, email, telephone, text message, or other communications
• Communication preferences, consent records, opt-out requests, and suppression information
• Any other information you voluntarily provide

Proof of Funds

At a later stage of the candidate process, we may ask to review proof of funds through a non-electronic process. We do not collect proof-of-funds documents through the website and, under our current process, we verify the information without retaining a copy. Please do not submit Social Security numbers, bank-account credentials, payment-card information, tax returns, or similar highly sensitive information through a general website form, ordinary email, or text message.

Information Collected Automatically

• Internet Protocol address and approximate location derived from an IP address
• Browser type and version, device type, operating system, and device or cookie identifiers
• Referring and exit pages, pages viewed, links clicked, dates and times of visits, and other website interactions
• Advertising source, campaign, keyword, referral, and conversion information
• Form activity and a conversion event indicating that a franchise inquiry form was submitted
• Technical logs, error information, security information, and website-performance information

Our current Google Ads and Meta Pixel conversion tracking is configured to send a form-submission event rather than the candidate’s form-field information. We do not upload candidate email addresses or telephone numbers to Google Ads or Meta for custom, retargeting, or lookalike audiences under our current practices.

Information From Other Sources

• Franchise brokers or consultants who refer a prospective candidate to us
• Google and Meta advertising campaigns that direct visitors to the website
• Our customer relationship management, communications, hosting, analytics, and advertising service providers
• Publicly available sources and references, where appropriate and permitted by law

Candidate Screening and Verification

At a later stage of the franchise-development process, and where permitted by applicable law, we may verify information provided by a candidate or conduct appropriate screening related to identity, business history, professional experience, financial qualifications, creditworthiness, public records, litigation history, criminal history, references, or other information reasonably relevant to evaluating a prospective franchise owner. We do not conduct such checks merely because an individual submits a general franchise inquiry. If a screening process requires a separate notice, authorization, consent, or disclosure, we will provide it separately before conducting the applicable screening.

2. How We Use Personal Information

• Respond to franchise inquiries and provide requested information about the All Dry franchise opportunity
• Evaluate prospective franchise candidates, qualifications, goals, timing, and market preferences
• Schedule, confirm, remind, reschedule, and follow up on appointments
• Administer questionnaires, applications, Discovery Day activities, and other candidate-process steps
• Track candidate progress, maintain communications and compliance records, and manage the franchise-development pipeline
• Support preliminary territory and market discussions, subject to availability, legal requirements, and written franchise documents
• Send process-related emails, telephone calls, text messages, appointment reminders, and other communications the candidate has requested or authorized
• Send future promotional or nurture communications where permitted by law and subject to applicable opt-out rights
• Measure website traffic, advertising performance, lead generation, conversion events, appointment activity, and campaign attribution
• Improve website content, forms, communications, candidate experience, and internal franchise-development processes
• Detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity
• Comply with applicable law, legal process, regulatory requests, franchise sales recordkeeping, consent documentation, and the establishment or defense of legal claims

3. Mobile Information and Text Messaging

If you affirmatively select the optional, unchecked SMS consent box on a franchise inquiry form, we may use your mobile telephone number to send automated or recurring SMS or MMS messages related to your franchise inquiry. Consent to receive text messages is voluntary and is not a condition of submitting a franchise inquiry, receiving franchise information, being considered for a franchise opportunity, or purchasing any property, goods, or services.

• Responses to your inquiry and franchise opportunity information
• Candidate qualification questions and process follow-up
• Appointment scheduling, confirmations, reminders, missed-appointment outreach, and rescheduling
• Application or process reminders
• Future Cold Lead or other franchise-development nurture messages, if that program is activated and the required consent has been obtained

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or by communicating your request through another reasonable method. You may reply HELP for assistance. We may send one non-promotional message confirming an opt-out request.

We may maintain your mobile number, name, consent status, the date, time, source, and method of consent, the disclosure shown at the time of consent, message correspondence, delivery and engagement information, candidate status used to determine appropriate messaging, and opt-out or suppression records. Our current messaging provider receives at least the candidate’s name, mobile number, consent status, and status information such as new lead, appointment booked, or no-show.

We do not sell, rent, or disclose mobile telephone numbers, SMS opt-in information, or text-messaging consent to third parties, affiliates, franchisees, brokers, lead generators, or other organizations for their own marketing or promotional purposes. We may disclose mobile information to service providers that operate our messaging, CRM, communications, security, and compliance systems solely to perform authorized services for us.

4. Calls, Meetings, Recordings, and Transcripts

Franchise-development calls or meetings conducted through Microsoft Teams, RingCentral, or another approved communications platform may be recorded or transcribed for internal business, training, quality, documentation, or compliance purposes. Where required, notice or consent will be provided through a meeting invitation, an automated announcement, or a verbal disclosure before recording begins.

Recordings and transcripts are generally retained for the duration of the applicable franchise-development sales cycle and then deleted, unless a longer period is reasonably necessary for legal, compliance, dispute-resolution, security, or recordkeeping purposes. Access is limited to authorized personnel and service providers with a legitimate business need.

5. How We Disclose Personal Information

We may disclose personal information in the following limited circumstances:

Authorized Personnel

At launch, candidate information is accessible to authorized members of the AD2019 Franchise Development team. We may permit access to other AD2019 personnel in the future only when they have a legitimate business need and are subject to appropriate confidentiality and security requirements. Candidate information is not routinely downloaded, exported, printed, or stored on personal devices outside our approved systems.

Service Providers

We disclose information to service providers that perform services for us, including website hosting and maintenance, CRM, email, text messaging, communications, data hosting, storage, analytics, advertising measurement, cybersecurity, legal, accounting, and compliance services. Current providers include or may include ActiveCampaign, Keptora AI, SuiteEdge, Google, Meta, Microsoft Teams, and RingCentral. These providers may use personal information only to provide authorized services or as otherwise permitted by law and may not use candidate information for their own unrelated marketing.

Website form information is sent directly to ActiveCampaign and is not intended to be permanently stored in the WordPress database. SuiteEdge may have administrative access to the WordPress environment, server logs, form information, and backups when reasonably necessary to host, maintain, secure, or troubleshoot the website. Technical logs or backups may retain temporary copies according to the provider’s backup and retention practices.

Franchise Brokers and Consultants

If a franchise broker or consultant referred you to us, we may provide that referring party with general progress updates reasonably necessary to administer the referral relationship. These updates may include appointment status, application status, FDD delivery status, Discovery Day status, approval or decline status, and whether a franchise was awarded. We do not provide the specific reason a candidate was declined, detailed financial information, proof of funds, recordings, transcripts, or other confidential candidate information unless the candidate separately directs us to do so or disclosure is otherwise required by law.

Franchisees and Brand Ambassadors

We do not provide a candidate’s personal information to existing franchisees or brand ambassadors for validation purposes. Prospective candidates may receive franchisee contact information that is disclosed in the applicable Franchise Disclosure Document and may choose to contact those franchisees directly.

Independent Advisors and Resources

We may provide a candidate with contact information for an independent lender, attorney, accountant, consultant, or other resource. We do not provide the candidate’s personal information to that party under our current process. If the candidate chooses to contact an independent provider, that provider’s own privacy policy and practices will apply.

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to applicable law and appropriate protections.

Legal and Protective Purposes

• Comply with applicable law, regulation, subpoena, court order, legal process, or governmental request
• Protect the rights, property, safety, or security of AD2019 Franchise, website users, prospective candidates, or others
• Investigate fraud, abuse, security threats, unauthorized access, or unlawful activity
• Enforce applicable agreements or policies
• Establish, exercise, or defend legal claims

With Your Direction or Consent

We may disclose information when you direct us to do so, provide consent, or request that we coordinate with another person or organization.

6. Cookies, Analytics, and Advertising Technology

We and our service providers use cookies, pixels, tags, scripts, local storage, and similar technologies to operate and secure the website, understand website use, measure campaign performance, attribute inquiries and conversion events, and improve franchise-development marketing. These technologies may collect browser, device, online-activity, referring-source, advertising-campaign, and conversion information.

• Essential technologies that support website operation, security, and functionality
• Analytics technologies, including Google Analytics, that help us understand traffic and website use
• Advertising and measurement technologies, including Google Ads and Meta Pixel, that help us measure campaign performance and form-submission conversions

We do not sell personal information for monetary consideration. We do not upload candidate contact information to Google Ads or Meta for custom, retargeting, or lookalike audiences under our current practices. Advertising and analytics providers may nevertheless receive online identifiers, device information, website activity, and conversion events as described above.

You can manage cookies through your browser settings. Blocking or deleting cookies may affect website functionality or the accuracy of advertising and analytics measurement. Some browsers and devices offer “Do Not Track” or browser-based opt-out preference signals. Because there is no universally accepted standard governing every signal, the website may not respond to every signal. Where applicable law requires recognition of a particular browser-based opt-out signal, we will honor it to the extent required by law.

7. Email and Telephone Communications

When you submit a franchise inquiry or communicate with us, we may respond by email or telephone concerning your inquiry, appointment, application, requested information, or franchise-development process. Calls are currently placed manually by the Franchise Development team. If we use automated dialing, prerecorded voice, artificial voice, or similar calling technology in the future, we will do so only as permitted by law and after obtaining any consent required by applicable law.

You may opt out of promotional emails by using the unsubscribe link included in the email or by contacting us. You may request that promotional calls stop by informing the representative or contacting us at in**@******ry.com. An opt-out does not prevent communications reasonably necessary to respond to your request, confirm an opt-out, administer an active candidate process, comply with law, or maintain suppression records.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to and administer a franchise inquiry, manage the candidate process, maintain business and franchise sales records, document consent and opt-out requests, comply with legal, regulatory, accounting, or reporting obligations, resolve disputes, enforce agreements, and protect against fraud, abuse, or security threats.

Candidate records may be retained after a sales cycle closes when reasonably necessary for business, legal, compliance, recordkeeping, or future communication purposes. Recordings and transcripts are generally retained for the duration of the sales cycle as described above. Technical logs and backup copies may be retained temporarily according to service-provider retention practices.

If we complete a deletion or communication opt-out request, we may retain a limited suppression record—such as an email address, telephone number, opt-out status, and request date—to document and honor the request, prevent future unwanted communications, comply with law, or protect our legal rights.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, loss, misuse, alteration, or disclosure. Access is limited to authorized personnel and service providers with a legitimate business need and appropriate confidentiality or contractual obligations.

No website, transmission, storage system, or security measure can be guaranteed to be completely secure. Please use caution when transmitting personal information and do not send highly sensitive information through general website forms, ordinary email, or text message.

10. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have rights concerning personal information, including the right to:

• Request access to personal information maintained about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information about categories of personal information collected, used, or disclosed
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications or targeted advertising activities where applicable
• Appeal the denial of a privacy request where applicable
• Not receive unlawful discriminatory treatment for exercising an applicable privacy right

These rights are not absolute and may be subject to legal exceptions, verification requirements, recordkeeping obligations, franchise sales compliance needs, and other limitations. To submit a request, email in**@******ry.com and describe the nature of your request and the state in which you reside.

Verification of Privacy Requests

To protect personal information from unauthorized access, correction, or deletion, we may take reasonable steps to verify the identity and authority of the person submitting a privacy request. Verification may include confirming information already maintained in our records or sending a confirmation request or one-time code to an email address or telephone number previously provided to us. The method used will depend on the nature of the request and the sensitivity of the information involved.

We will not request more information than is reasonably necessary to verify and process the request. Information collected for verification will be used only for verification, processing the request, or another purpose permitted by law. We generally do not require identity verification to process a request to stop promotional communications.

Authorized Agents

An authorized agent may submit a request where permitted by law. We may require written proof of authorization and may contact the candidate directly to confirm the request or verify identity.

11. Children’s Privacy

The website is intended for adults interested in business ownership and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information was collected without appropriate authorization, we will take reasonable steps to delete it. You must be at least 18 years old to submit a franchise inquiry or participate in the franchise-development process.

12. Third-Party Websites and Services

The website may contain links to third-party websites or services. Third parties operate independently and may have their own privacy notices, terms, security practices, and data-use practices. We are not responsible for the privacy, security, content, availability, or practices of third-party websites or services. A link does not necessarily imply endorsement.

13. Independently Owned Franchise Locations

All Dry franchise locations may be independently owned and operated. A franchisee’s collection and use of information in connection with local restoration services is governed by that franchisee’s own practices and any applicable privacy notice. This Privacy Policy is limited to AD2019 Franchise’s franchise-development website and prospective-franchise-owner communications.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. The revised policy will be posted on the website with an updated effective date. Material changes may also be communicated through other reasonable means when required by applicable law.

15. Contact Us

For questions about this Privacy Policy, to exercise a privacy right, or to update your communication preferences, contact: